Spreadshop Customise Tool: How It Works and Benefits Your Shops
The Spreadshop Customize Tool lets your customers add a personal touch to the products in your shop. By adding a name, date, or special message to your designs, they can create unique products that reflect their preferences, whether they're shopping for themselves or looking for a thoughtful gift.
The tool also offers more advanced creative possibilities, allowing customers to upload their own designs, modify existing artwork, and create new designs using AI.
Enabled by default in your shop, the Customize Tool creates additional earning opportunities without requiring you to create and publish every variation of your designs yourself. You earn a margin on every purchase made through the Customize Tool, even when customers create their own designs or choose products outside your current assortment.
We know how important your original designs and brand identity are to you. That's why we're working on giving you more control over customization options. In the meantime, you can enable or disable the tool at any time in your Partner Area.
Where Customers Can Find the Customise Tool
The Spreadshop Customise Tool appears in the navigation menu of your shop.
Customers can select Customise to start creating their own products. If the Customise Tool is deactivated, it won't appear in your shop navigation.
What Can Customers Customise?
The Spreadshop Customise Tool gives shoppers more freedom to create products that suit their needs and preferences. They can:
Personalize existing designs by adding names, messages, or other text to artwork you've already published.
Upload their own designs to personalize products.
Use customizable templates featuring styled text and graphics.
Create new designs or modify existing artwork using AI.
Customize any product in the Spreadshop assortment, including products you don't currently offer in your shop.
We understand that your original designs and brand identity matter. Some features of the Customize Tool give shoppers considerable creative freedom, and we recognize that you may want more control over how your designs can be customized.
We're working on improving these control options. In the meantime, if you'd prefer to offer only your original designs without allowing customers to customize them, you can deactivate the tool at any time.
How Do I Manage the Customise Tool?
- 1
Open your Partner Area
- 2
Select Shop Name → Page Settings → Customise Tool
- 3
Toggle to deactivate
Customise Tool is automatically activated in your shop.
Once deactivated, the Customise option will no longer appear in your shop. You can return to these settings at any time to reactivate if you choose.
How Do I Earn Money From Customised Products?
You can continue earning money when customers create their own products using the Customize Tool, even if they upload their own designs or use AI to create new ones.
For products already available in your shop: You earn the margin you've set in your pricing settings.
For products you don't currently offer in your shop: You earn the applicable preset margin, which you can adjust if you wish.
To review or adjust your earnings:
- 1
Open your Partner Area
- 2
Navigate to Shop Name → Prices & Promos → Shop Pricing
- 3
Review and adjust your pricing and margins as needed
Why keep the Customise Tool enabled?
Here are some of the key benefits for your shop:
Attract new customers: Appeal to shoppers looking for personalized gifts, unique designs, and products for special occasions.
Expand your assortment without creating new designs: Let customers explore products beyond your current selection and create their own design variations.
Create more earning opportunities: Earn margins on personalized purchases without having to create and publish every design yourself.
Stand out from the competition: Offer more customization options to help differentiate your shop from other sellers.
Improve the shopping experience: Give customers more freedom to create products that reflect their personality and preferences.
Frequently asked questions about the Spreadshop Customise Tool
Yes. The Customise Tool is automatically enabled in every Spreadshop so you don’t have to turn it on manually.
Open your Partner Area, go to Shop Name → Page Settings → Customise Tool, and switch the toggle off. Customise then no longer appears in your shop navigation.
In the new Customise Tool, customers can modify your existing designs using AI, upload their own artwork, and create entirely new designs with AI.
Unlike the previous version, the updated Customise Tool includes AI-powered features that give customers more flexibility to personalise products and adapt existing designs.
We understand that maintaining your original artwork and brand identity is important. If you'd prefer not to offer these customization options, you can deactivate the tool in your Partner Area.
Yes. You keep the margin from your pricing settings, no matter which design customers use. You can check your prices and margins under Shop Name → Prices & Promos → Shop Pricing.
For products you don’t have available, you receive the applicable preset margin.
Sales made through the Customise Tool appear in your Partner Area statistics, just like regular orders. Customized orders are labeled “personalised”, the same as with the previous version.
You'll continue to earn the margin you've set in your product pricing settings
Yes. With the Customise Tool customers can design any product in the Spreadshop catalog.
We're currently transitioning shops to the new Spreadshop experience. During this migration, some partners still have access to the previous version of the Customise Tool, while others are using the updated version.
The features and functionality available may differ depending on your shop's version.
The updated Customise Tool includes all the previous features, allowing customers to select products, use your existing designs, upload their own artwork, and add personalised text.
It also introduces AI-powered features, allowing customers to create new designs or modify your existing artwork using AI.
If your shop has transitioned to the new Spreadshop experience, you're using the updated Customise Tool. Shops that haven't migrated yet still use the previous version.
You can also identify your version by looking at the customisation interface:
New Customise Tool: The left menu includes Products, AI Design, Uploads, Text, and Graphics. Product colors appear as small product icons.
Previous Customise Tool: The left menu includes Products, Designs, Text, and Upload. Product colors appear as round swatches.
